FAQ
FAQ
Account & Registration:
Creating a Poffices.AI account is quick and easy.
Follow our simple registration guide for a seamless signup process: https://poffices.ai/2025/02/11/how-to-register/
You’ll be using our AI agents in minutes.
Access your personalized Poffices.AI workspace by following our login guide: https://poffices.ai/2025/02/11/how-to-login/
Click “Forgot Password?” on the login page. Enter your email address, and you’ll receive a link to reset your password.
Follow the instructions in the email to create a new password. https://poffices.ai/2025/02/11/how-to-reset-password/
Yes, you can change your username, email address, password, and user icon. Log in to your account, go to “Account,” and then select “Account Details.” You can update your information there.
Yes, we offer a free “Basic” plan that allows you to try out the platform. The Basic plan provides 12,000 credits and includes PDF, DOCX, and PPTX export options. Learn more and sign up on our Subscription Plans page: https://poffices.ai/subscription-plans/
We offer a variety of subscription plans with different credit allocations and features. Visit our plan page for a detailed comparison: https://poffices.ai/subscription-plans/
Using Poffices.AI:
Learn how to navigate Poffices.AI and utilize its powerful AI tools with our step-by-step tutorial: https://poffices.ai/2025/02/11/how-to-use-poffices-ai/ This guide covers everything from selecting the right AI agent to generating and downloading your completed work.
Credits are the currency of Poffices.AI. Each AI agent task consumes a specific number of credits. The cost varies depending on the agent’s level and complexity. You can purchase credit packages on our plan page: https://poffices.ai/subscription-plans/
Simply enter your request on the input field on our homepage. Our system will analyze your input and suggest the most suitable AI agent to assist you.
Poffices.AI currently supports downloading generated content in .docx (Word), .pdf (PDF), .pptx (PPT). We are continuously working to expand supported formats.
- Immediately after generation: A download button appears next to the generated content after an AI agent completes its task.
- From your history page: Access your task history to download previously generated files. This allows you to retrieve files even after leaving the initial generation page.
Yes, the output generated by our AI agents is fully editable. You can modify the content as needed after it’s generated.
Yes, you can generally use the generated content commercially. However, review our terms and conditions for specific usage rights and restrictions: https://poffices.ai/terms-and-conditions/
Poffices.AI currently supports English and Chinese. We are actively working on expanding language support.
Credit usage depends on the AI agent or feature you use. During the current promotion, most AI agents cost 100 credits per generation.
Agent Master Credit Calculation:
The Agent Master feature allows you to generate a comprehensive “Master Document” by combining the power of multiple specialized AI agents. Instead of running them one by one, you can coordinate several AI agents (e.g., AI Agent 1, AI Agent 2, AI Agent 3, and AI Agent 4) to work together seamlessly on a single project.
The credit calculation is straightforward and is based on the actual work done by each AI agent, plus the work done by the Integration Agent
The total cost is calculated as follows:
Total Credits = (Sum of all individual AI Agent Credits) + (Integration Agent Credit)
- Individual AI Agent Credits: The sum of the credits consumed by each agent involved.
- Integration Agent Credit: A separate credit fee charged for the final integration process that merges and polishes the work of all AI agents into your master document.
Let’s say you create a master document using 4 different AI agents with varying credit costs, plus the integration agent:
Component | Credit Cost |
AI Agent 1 | 800 credits |
AI Agent 2 | 500 credits |
AI Agent 3 | 500 credits |
AI Agent 4 | 500 credits |
Integration Agent | 300 credits |
Total Cost | 2,600 credits (All AI Agents )+ Integration Credit |
File Exports and Credit Deductions
Yes, credits are deducted for every export. Each time you export a file, it counts as a new action and will consume credits.
Usually, downloaded files are saved in the following default locations. You can try looking there:
- For Computer Users (Windows / Mac):
- Please check your computer’s “Downloads” folder.
- Or open your browser and press Ctrl + J (Windows) or Cmd + Option + L (Mac) to open your download history, then click “Show in Folder” next to the file.
- For Mobile Users (iPhone / Android):
- Please open the built-in “Files” app on your phone and check the “Downloads” or “Recents” section.
- For Cloud Server Users:
- If you saved the files in our cloud storage, simply log back into your account and head to “My Files” or “Storage Center” to locate them.
We’re sorry, since the system does not retain your previous files, you won’t be able to directly click “Re-download.” Please follow the steps below:
- Re-enter your information: Return to the input page and re-fill in the data required for that file.
- Generate the file again: After you’ve finished entering the information, click the Generate
- Download the new file: Once the file is generated, you can download it directly to your device.
⚠️Important Notice: The system uses real-time generation technology. Each generation is an independent random process, so the data content in the newly generated file may not be exactly the same as the previous one—please be aware of this.
⚠️ Important Notice: Re-generating the file and re-downloading a new version (PDF/DOCX/PPTX) will deduct the original generation credits and the download credits.
Others:
Yes, Poffices.AI is designed to be responsive and accessible on various devices, including mobile phones and tablets.
Log in to your account, go to “Payment,” and then select “Orders.” You’ll find a complete record of your billing history there.
